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Courses

Our Courses

We offer both short-term and long-term courses in General English, Business English, examination preparation and specialist options.

Courses are organised in 45-minute lessons in groups of no more than 12 students (PM classes 15) , and can be booked to start any Monday in the year for two weeks or more.

Our Courses

Here is a list of all our courses we offer

Methodology

Our approach is broadlyPrincipled Eclecticism. We use a variety of methodologies and approaches, choosing from a range of techniques that we consider effective and applying them according to the learning context and objectives. We aim to facilitate the understanding of the new language being taught and do not rely on one specific ‘best method’.

Pedagogic Approach

Our approach views communication as both a goal of and means to language acquisition. Our approach is centred on helping the student develop certain skills and abilities: spoken interaction and expression, listening and reading comprehension, and writing expression. In each class students will be afforded opportunities to practise language in contextualized, practical and everyday situations through activities, games etc. with predefined goals.

We offer courses at the following levels (min. age in adult classes is 16):

  • Beginners (A1) (no previous study) *
  • Elementary (A1)
  • Pre-Intermediate / Lower Intermediate (A2)
  • Intermediate / PET preparation (B1)
  • Upper Intermediate / FCE preparation (B2)
  • Advanced  / CAE preparation (C1)
  • Proficiency / CPE preparation (C2)

* For Complete Beginners please contact the school before booking.

 

See our Learning aims for each level under Courses/Pedagogy

Your course – what you should know:

20 lesson programmes (15 hours)

Mornings: 9:00-10:30 – 10:45-12:15

or

Afternoons: 13:00-15:00 – 15:15-17:00

CANCELLATION OF BOOKING and REFUNDS – : Cancellation charge €160 applies in all cases plus the school shall retain a portion of the course fees as follows: notice of receipt of cancellation 21 days before the start of a course, 10%: 14 days before, 20%: 7 days before and up to 7 days after course commencement, 30% No refunds will be made for partial weeks of attendance or an uncompleted course following 7 days after the course begins.

Refunds will be made within a maximum of 2 months following the cancellation date and processed by Patrick Creed info@galwaylanguage.com

If a visa application is refused, the funds will be returned within 20 working days of the decision being received by the provider, less cancellation charge of €160.

Students should be punctual and attend class each day. A student will be recorded as absent is they are more than 5 minutes late to class or depart 5 minutes early. Students more than 15 minutes late will not be allowed to class and will have to return after the following class break. (VISA requiring students must keep an attendance rate of at least 85% for their programme and must not be more than 5 minutes late to each class)

Recording of attendance will be by the teacher in class and checked at the end of each week by the Director of Studies.

In the case of a student being absent for 2 days the school (Director of Studies) will try to make contact with the student by phone or email to seek clarification on the situation. If unsuccessful a letter/email will be sent to the student within 10 days of absence. If the school is unable to make contact with the student or receive good cause for absence then the student will be expelled from the school (by the school Director) within 4 weeks of the initial absence and reported to the local immigration office.This final decision on expulsion for any reason is made by the Director of the School. The school follows the decisions of INIS regarding visa requests and any decision on the renewal of visas or the cancellation of visas will be at the discretion of INIS and the school will respect any decisions INIS make

All standard correspondence as part of this process will be retained and available on request to relevant internal personnel and external authorities. Absenteeism and expulsion procedures are implemented in a timely manner – the disciplinary action follows immediately after the absenteeism issue has been identified by management. (Non-EEA students will not be expelled towards the end of their programmes in relation to issues identified at an earlier point in the programme)

Students must email (info@galwaylanguage.com) or text (00353861678503) to the school on the first day of sickness and each day subsequently. Students must submit a certificate from a doctor on the first day of return to school. The procedure regarding absenteeism and expulsion is referenced in the requirements as activated in the case of uncertified sick leave beyond the statutory entitlement.

No unscheduled breaks are permitted except in documented cases of illness or close family bereavement. Any queries should be forwarded to Patrick Creed (info@galwaylanguage.com). Student holidays and breaks must comply with the Department of Justice and Equality’s requirements.

External authentication of exam results / grades received by students;

Examinations provided by the school are as follows:

Programme Title Title of Award/ End of Programme exam External Authentication Examining / Awarding Body
EGTIE TIE Interactive English Language Tests Ltd.
EGF General English / FCE Cambridge English Language Assessment
EGA General English / CAE Cambridge English Language Assessment
EGP General English / CPE Cambridge English Language Assessment
EGIELTS General English /IELTS British Council
EGETAPP ETAPP Interactive English Language Tests Ltd.

Approved from June 2017 onwards;

EGPET   –  General English/PET  –  Cambridge English Language Assessment

EGTRINITYF – General English/ Trinity Integrated Skills In English Foundation – Trinity College London

EGTRINITYI  – General English/ Trinity Integrated Skills In English 1  – Trinity College London

 

 

 

Visa requiring students are obliged to sign an agreement at the beginning of the programme stating that Bridge Mills Galway Language Centre will enter the student for the appropriate end of programme exams and that the exams are mandatory. The student must sign the agreement stating that they understand the exam is mandatory and agree that they will sit the exam. This document is available for inspection in respect of each student.

Procedure for entering students for the required exams

  • The school is a TIE and ETAPP examinations centre and can register students onsite.
  • The school is a Cambridge examinations centre (PET/FCE/CAE/CPE) and can register students onsite.
  • The school can register students for IELTS examinations via the local IELTS examination centre
  • The school can also register students for Trinity examinations.
  • The school can register students for TOEIC and TOEFL examinations ( but these do not fulfill Visa requirements for end of course examination programmes )

The person responsible for this is Patrick Creed info@galwaylanguage.com

A record of grades received will be available on request to students, INIS and relevant internal personnel and the relevant data protection permissions are agreed with students accordingly.

If students have complaints or grievances they should report to the office immediately. This includes (not exclusive list);

Student Complaints /Grievances/Appeals (Review/Recheck/Appeal)

A complaint / grievance indicates dissatisfaction with the manner in which the school engages with, or responds to its customers in delivering its services.
An appeal indicates dissatisfaction with a decision of the school regarding
• the result of an examination
• the result of an assessment
For all complaints/grievances please come to the School Office and discuss with us- we are happy to help

With specific complaints/comments;

Financial – director@galwaylanguage.com
Administration/Housing/Visa  – info@galwaylanguage.com
Student services – support@galwaylanguage.com
Academic matters –  academic@galwaylanguage.com

Quality Assurance – quality@galwaylanguage.com

All information will be dealt with in strictest confidence. The Academic manager and a member of the programme board will assess all submissions and deal with as appropriate. Any course of action will be discussed with the complainant in advance of execution. The result/resolution of the complaint and outcome will be reported back to the student or agent as appropriate.

APPEALS:

Students may formally request to arrange a check of their examination / assessment results by email to the Examinations Appeals Committee – academicmanager@galwaylanguage.com

RECHECK – Recheck means checking and ensuring that all parts of an examination, or academic submission, have been marked and that no error occurred in the recording, collating or combining of marks which determined the result. This process is carried out by the Examiner/Tutor/Academic Manager.

REVIEW -Review means the re-marking of the examination script, or academic submission and, if deemed necessary, of all relevant assessment material, by the External Examiner or by another suitably qualified person.

APPEAL-Appeal means the consideration of extraneous or anomalous matters relating to examinations,or academic submissions, excluding the content and marking of examination scripts.

PROCEDURES FOR RECHECK
• A Recheck will normally be carried out by an Examiner/Tutor/Academic Manager. Where the Internal Examiner is not available, a substitute shall be appointed
• If a change in the result is recommended, the Examinations Appeals Committee, or nominee, shall communicate the change to the relevant body.

PROCEDURES FOR REVIEW
• A request for a review must be made within 7 days of the release of results, or 7 days following the notification of the outcome of a recheck.
• The applicant will be informed of any charges associated with the review.
• The school arrange to have the script, marking scheme, and paper sent to an External Examiner and inform the Internal Examiner /Tutor that a review is being carried out or the request sent to an external examination body as appropriate

PROCEDURES FOR APPEAL
• Such a request must be made within 14 days of the release of examination results, or 7 days following notification of the outcome of a Recheck or Review.
• A request for an Appeal must clearly identify the grounds on which the Appeal is being sought and contain all information which the student requires to be taken into account.
• The Appeal should be completed on a timely basis.

 

Appeal of Examination or Assessment Result (internal assessment)
• If the student is unhappy with the result then the examination / assessment can be checked by an independent party (e.g. Moderator)
• As a final support Eaquals provides an Ombudsman to deal with student complaints /appeals. As a member of EAQUALS we are bound by the EAQUALS charters, available to view at www.eaquals.org. If you believe we are in breach of a charter you may make a complaint to the EAQUALS Secretariat by emailing info@eaquals.org. The EAQUALS complaints procedure is backed up by the EAQUALS Ombudsman, an independent arbitrator, who as a last resort can be called on to decide on the basis of the evidence provided whether a complaint should be upheld or not, and if it is how it should be resolved.

Appeal of Examination Results (from external bodies)

Grounds for Appeal – An appeal of an external examination result, or academic submission, to an external body shall be considered where it meets the grounds for appeal

These vary depending on the examination /assessment body

• ACELS
• Cambridge Examinations
• TIE Examinations

 

Please email academicmanager@galwaylanguage.com who can send you the relevant documentation

Appeals carry a cost and students will be informed of this at the time.

 

Appeals Procedures (external examinations bodies)

• A student who wishes to appeal an external examination result must do so in writing, setting out the grounds for the appeal (as per specific examination appeals process) in full to the Academic Manager.
• Appeal application deadlines are strictly applied as per the Examination board.
• There shall be a fee for an examination appeal
• The school will accommodate the administration of the appeals process once payment is complete

The maximum duration from receipt of a complaint to initial response is 5 working days.

 

Academic Committee Meetings:

The school has an Academic Committee who meet and guide the school in its decision making.

Meeting Minutes: 25 September 2019

Terms of reference of Academic Committee (AB)

The AB confirmed by consensus that it understood the terms of reference for the AB. It was noted that a quorum for meetings would consist of 50% + 1 and that decisions would be reached by unanimous consensus. It was also noted that the External Chair had a deciding vote in areas where the AB could not reach a consensus.

Terms of reference of Programme Boards (PB)

The AB confirmed by consensus that it understood the terms of the PB.

It was confirmed that it was possible and within standard governance procedures for persons to be on more than one board given the business model and programme suite within GLC.

Terms on how policies and procedures are written

The AB unanimously approved the terms on how policies and procedures are written.

Review draft L&T strategy

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Meeting Minutes: November 14 2019

Update / Overview of QA development to date

The Academic Committee (AC) confirmed by consensus that it understood the QA developments which have taken place to date as part of the ongoing re-engagement process in relation to the Governance and Management of Quality as detailed in the Core Statutory Quality Assurance Guidelines.

It was noted that further QA policies are in the process of being, or have already been, drafted in relation to the following areas:

(I) Access, transfer and progression (II) Assessment (III) Copyright (IV) Support for students (V) Public information and communication (VI) Self-evaluation, monitoring and review

Risk management process

The AC were informed on the school’s Risk Management Processes, in particular the four key dimensions of risk:

(I) Operational (II) Reputational (III) Financial (IV) Strategic

 

 Interpretation of requirement for fitness to study/practice policies

The AC were informed on the new Fitness to Study/Practice policies which will be discussed at further AC meetings, and the organisation’s response to them. It was noted that there are two prevailing outcomes of BMGLC’s request:

Establish standard agenda items once moving from EGMs to three yearly meetings

The AC confirmed by consensus that it understood that AC meetings would move from EGMs to three times annually once the committee is firmly up and running.

Following this, the AC were informed on the difference between routine agenda items and occasional agenda items in relation to AC meetings.

Communication plan for new QA to teaching staff

The AC confirmed by consensus that it understood the need for a QA communication plan for teaching staff, to be delivered by the Quality Officer.

It was suggested that asking teachers on how they would prefer to receive information would provide invaluable insight.

It was decided that a shared document would be set up which would allow AC members to share their ideas on how best to circulate and disseminate information to the teaching body. The ideas from this document could then be collated with the feedback from teaching staff and a plan would be developed.

It was also suggested that providing teachers with a roadmap detailing AC’s plan for the coming year would allow teachers to better understand the role of the AC in the school.

 Review of Chapter 1 on roles and responsibilities

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 MEETING MINUTES :December 5 2019

Review and Approval of QAM Updates (Chapters -5 & 7).

The addition of subsections 2.6 (Management Team) and 2.7 (Operations Team) of the QAM were noted.

The AC agreed by consensus to approve Policy 5.3 (Policy for the Update of Programmes of Education and Training).

More information on potential recognised credits for students going onto Level 9 courses post QQI TESOL

Discussion on how Protection of Enrolled Learners (PEL) would affect admission mid course for learners transferring from other courses.

It was agreed that  (Office Manager) would research the information relevant to Procedures 5.6 (Procedure for Admission to English Language Programmes) and 5.7 (Procedure for Access to QQI Tesol Programme), and that (Quality Officer) would write the Procedures based on the information collected.

It was agreed that  (Quality Officer) would write Policy 5.8 (Policy for Recognition of Prior Learning) and its associated Procedure 5.9 (Procedure for Recognition of Prior Learning – QQI Tesol Programme).   It was agreed that EC (Academic Co-ordinator) would research the information relevant to Chapter 6 of the QAM (Staff, Recruitment, Management and Development), and that MH (Quality Officer) would write the associated Policies

The addition of Policy 7.4 (Policy for Copyright Compliance) and Procedure 7.5 (Procedure for Copyright Compliance) was approved by the AC.
 

Fitness to Practice Policy – Actions for addressing Student Code of Conduct

The AC confirmed by consensus that a Student Code of Conduct would be drafted (by the Quality Officer) as a response to Item 2 of the Mandatory Changes.

This Student Code of Conduct would be accompanied by updated Student and Trainee Handbooks. Once drafted, this Student Code of Conduct, and the updated handbooks, would move to the Academic Committee for approval.

Communications Strategy Update.

The Quality Officer informed the AC on the proposed methods for communication information to BMGLC staff. It was then agreed that this information would be used to draft a Policy and Procedure (to be written by the Quality Officer), which will, upon completion, return to the AC for approval. 

 ———————————————————————–

Meeting Minutes 17 January 2020

Review of December Minutes

A response to the AC’s query about Policy 5.4 – Policy for the Update of Programmes of Education and Training – was noted and reviewed by the AC. The response was comprised of two parts, both of which were deemed by the AC to be satisfactory answers.

Extending from this, the AC agreed that a suggested amendment to Policy 5.4 would be the inclusion of a series of “If nots”, detailing the outcome if approval is not granted for the proposed update.

Sign off on Access, Transfer and Progression Policy and Procedures

Sign off on Recognition of Prior Learning Policy and Procedure

Learning and Teaching Strategy update from TESOL sub-committee

The AC were updated on the current status of the Learning and Teaching Strategy, which is still in development. A decision on approval, it was decided, would be given via circulation by the latest January 31st.

Review Assessment Policy and associated procedures which need to be generated

The AC was informed on the next round of documents due for desk review at the next meeting on February 6th. The Policy for Assessment and its associate procedures are currently in review and are set to be available for the AC by February 6th, with a decision on approval being made via circulation after this date.

Assessment and Standards Policy review for TESOL sub-committee

Similar to the above, the AC was informed on the need for an Assessment and Standards Policy. These documents are currently in development. However, not anticipated arrival date has been established yet for this document, other than the fact it will be post-February 6th.

Update on online training module for AC members

All committee members were informed on the basis for the online module, developed to inform AC members on Constructive Alignment, and that they should complete this module in a timely manner. This module is a direct response to the panel’s specific advice:

“that staff development is required in writing minimum intended programme learning

outcomes.”

 

 

 

Non visa requiring students: EHIC / EEA card should be obtained before travelling to Ireland. For further details go to www.ehic.ie Students requiring a student visa must have adequate medical insurance to cover their stay in Ireland. The policy must be in English. The school can arrange medical insurance before a student arrives or on arrival. Cost: €125 (for 8 months).

If required the school has arrangements in place for the protection of students in the event that a programme ceases prematurely i.e. arrangements for a student to complete the programme with another provider(s) through membership of Marketing English in Ireland (www.mei.ie). Student protection arrangements cover the period from when a student enrols on a programme until the time the student has successfully completed the programme and the end-of-programme exams.

2020 Public & School Holidays

The school will be closed on the following dates:

  • 14 December 2019– 05 Jan 2020 – Christmas – New Year Holidays (school opens 6 January 2020)
  • 17 March – St Patrick’s Day Holiday
  • 10 April – 13 April – Good Friday – Easter Monday, inclusive
  • 04 May – May Bank Holiday
  • 01 June – June Bank Holiday
  • 03 August – August Bank Holiday
  • 26 October – Halloween Bank Holiday
  • 11 December 2020– 03 Jan 2021 – Christmas – New Year Holidays (school opens 4 January 2021)

Note: ETM lessons and private tuition falling on public holidays will be re-timetabled.

Which General English Level may I be suitable for?

Do an online test to guide you.

http://www.englishtag.com/tests/tests.asp

Which Cambridge Exam should I take?

Do an online test to help you decide.

http://www.cambridgeesol.org/test-your-english/index.php

Exam Registration

TOEIC, TIE, ETAPP, CAMBRIDGE EXAMS – Register and take the exam at our school.

IELTS Galway: https://ielts.britishcouncil.org/cesdublin

TOEFL Dublin: TOEFL DUBLIN